Some end-user licensing agreements accompany shrunken software, which is sometimes presented to a user on paper or, in general, electronically during the installation process. The user has the choice to accept or refuse the agreement. The installation of the software depends on the user clicking a button called «accept.» See below. In a recent article by Kevin Litman-Navarro for the New York Times, entitled We Read 150 Privacy Policies. They were an incomprehensible disaster the complexity of 150 terms of popular pages like Facebook, Airbnb, etc. were analyzed and understood. For example, most licenses require university degrees or higher degrees: «To succeed at university, people must understand texts with a score of 1300. People in trades, such as doctors and lawyers, should be able to understand materials with grades of 1440, while 3rd graders should understand texts that score more than 1050 points to be on track for a university or career until graduation. Many privacy policies exceed these standards.  Most software licenses sold in retail refuse any guarantee of software performance (as far as local laws permit) and limit liability for damage to the purchase price of the software. One known case that confirmed such a disclaimer is Mortenson v. Timberline.
Some licenses claim to prohibit users from disclosing data on the performance of the software, but this has yet to be challenged in court. Software companies often enter into specific agreements with large companies and public authorities, which include specially designed support contracts and guarantees. A common criticism of end-user licensing contracts is that they are often far too long for users to spend time reading them carefully. In March 2012, the PayPal end-user license agreement was 36,275 words and in May 2011, the iTunes agreement was 56 pages long.  The sources of information that reported these results stated that the vast majority of users do not read the documents because of their length. 3.1. The licensee may only use the Software in the manner specified in this Agreement. The licensee may not grant other licenses (sublicensings) to the Software or transfer, lease, lease or lend in any form, including leasing, leasing, borrowing or loan, for free or paid use of the Software (including its updates), and the corresponding documentation, when the taker uses the software at the same time.